Privacy Policy

Who we are

Our website address is:

Trumpington COVID-19 Network Privacy Policy

Our privacy policy has been drawn up in line with guidelines from the Information Commissioner’s Office


Our contact details

Name: Cllr Katie Thornburrow

Address: 5 Rutherford Road

Phone Number: 07480 246939


The type of personal information we collect

We currently collect and process the following information:

  • Name, address, telephone number, email
  • Types of help required
  • Types of help offereed

How we get your personal information and why we collect it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • To provide support to people living in Trumpington during the COVID-19 pandemioc

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Cambridge City Council
  • South Cambs District Council
  • Cambridgeshire County Council

We use the information that you have given us in order to provide help and support to individuals

We may share this information with other local organisations, local authorities and statutory agencies including the NHS and, in case of emergency, the police.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information is your consent. You are able to remove your consent at any time. You can do this by contacting

How we store your personal information

Your information is securely stored on Google Drive servers

We wil keep these details  during the time of the COVID-19 pandemic We will then dispose this information by deleting all the relevant spreadsheets, forms, emails and backup copies.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

ICO website: